FAQ

General

What is Kiddomus?

Where are Kiddomus products made?

Are Kiddomus products sustainable?

Why are Kiddomus products delivered directly from the manufacturer?

How do I contact Kiddomus customer service?

Do you offer a newsletter?

Shipping

Do you offer free shipping?

Which countries do you ship to?

How long does delivery take?

Can I track my order?

What if my order arrives damaged?

Returns

What is your return policy?

How do I start a return?

Do I have to pay for return shipping?

When will I get my refund?

Can I exchange an item instead of returning it?